">
Contact Us: (800) 427-5136 Monday - Thursday 8 am - 4:30 pm & Friday 8 am - noon ET
Home About Us Where to Buy Become a Retailer Information / Service Closeouts / Clearance Contact Us
Sign In
My Account
Checkout
Search
 
 Shopping Cart
 0 Items In Cart
 Total: $0.00
 
Indoor Products ...Bedroom Furniture ......Beds .........Bunk Beds .........Canopy Beds .........Daybeds .........Low Post Beds & Headboards .........Mattresses ......Dressers/Armoires ......Nightstands ...Dining Room Furniture ...Living Room Furniture ......Armoires ......Sofa/Loveseat/chair ......Tables Outdoor Products ...Adirondack Furniture ...Arbors & Pergolas ...Bridges ...Cedar Log Furniture ......Seating Groups ......Swings ......Tables & Table Groupings ...Trellis ......All Season & Deluxe Trellises ......Classic Trellises ......Heavy Duty Trellises ......Trellis Display Racks Scratch n’ Dent/Discontinued ...Indoor Products ...Outdoor Products Service Retailers Info Where to Buy
Close Outs & Clearance
Service & Feedback


Warranty Information

Checking and Cracking Information

How to Finish Your Products

How to Finish Your Interior Products

Contact Our Service Department

Warranty Information
Click Here for PDF Version
Our products are guaranteed to arrive to the customer in satisfactory condition, free of manufacturing defects. Defectives, shortages, and/or damage other than shipping damage must be reported to 800-427-5136 within 14 days of receipt of goods. Concealed damage must be reported immediately. Lakeland Mills representatives will then determine the proper handling of a claim,depending upon the nature of the problem, by one of the following methods:
  1. By replacement;
  2. By return for inspection, with credit issued as determined by that inspection;
  3. By issuing an order to destroy with proper credit allowed.
Furthermore, our cedar log products are guaranteed to perform free of manufacturing defects for 1 year after the date of purchase. Should they fail to do so, Lakeland Mills will provide any necessary components free of charge to repair a nonfunctional unit.

Back to Top

Checking (the cracks in logs)
Click Here for PDF Version
All log furniture is subject to the natural process of "checking". Checking, or cracking, happens as wood releases moisture, and normally occurs across or through the annual growth rings. It is the usual result of wood seasoning. Your safety and satisfaction is of most importance to us.

Checking occurs mainly on the surface of the wood and does not affect the structural performance or integrity of the wood. This natural process adds to the uniqueness of the pieces and lends it that certain rustic appeal that has become so popular in home and garden decor. The degree of checking will vary from product to product and from log to log.

With rustic furniture imperfections in the wood such as checking and knots are expected. Checking can range from very slight slivers to cracks running the full length of the log to the heart (middle of the log) of the wood. In either case this checking is completely normal and in no way affects the integrity of the wood or the strength of the furniture.


Back to Top

How to Finish Your Products
Outdoor Products
Click Here for PDF Version

Dear Valued Customer,

We recommend that you use a quality penetrating oil finish that has UV inhibitors. If graying occurs you can wash with warm soapy bleach water (1 gallon water to 1 cup bleach and a squeeze of dish soap) and reapply penetrating oil finish as needed. If you have any further questions, you can contact our customer service department, Monday through Thursday 8am to 5pm and Friday 8 am to noon EST. Our toll free number is 800-427-5136.

Sincerely,
Customer Service
Lakeland Mills, Inc

Back to Top

How to Finish Interior Products
Click Here for PDF Version

Your furniture can be stained or left in its natural state. However, staining can prolong the life of your furniture. If you wish to preserve the look of unfinished cedar, we recommend using a wood preservative. You can finish your furniture immediately.

Choosing a Finish

Stains come in many colors. We recommend that you test a stain in an inconspicuous spot before you begin. **Most paint counters have samples of stain on wood for customers to see.

How to Prepare your Furniture: Preparation is key when using stains on wood furniture. It is important that wood is dry and clean when it is stained.

  • Be sure to protect your surrounding from stain and be sure you have adequate ventilation.
  • Apply to furniture when temperature is between recommended levels on the label.
  • Sand your furniture with a palm sander or by hand with 150 grit or finer sandpaper. Be sure to sand with the grain of the wood. Remove dust with a lint free cloth or a clean paint brush. The tapered ends of the furniture are rougher and may require more.

Applying a Finish

Separate parts of the furniture from the whole. For example - remove any dresser drawers.

Apply finish as directed on manufacturer’s label. A clear coat may be added after stain has dried.


Back to Top